Shipping and delivery
What does shipping cost and how long will my item/s take to arrive?
Please select your country:
Please note that unfortunately Premium and Express Delivery is only available for Belgium and Luxembourg.
The orders are processed by the warehouse Monday to Friday (excluding German national holidays).
| Order Value | up to 199 € | above 199 € |
|---|---|---|
| Standard shipping | 9,99 € | 0 € |
| Premium shipping | 11,99 € | 1,99 € |
| DHL Express | 14,99 € | 14,99 € |
Premium Shipping: Prioritised standard shipping the same day if order is placed before noon, otherwise the next working day.
Prioritised Express: Shipping the same day if order is placed before noon, otherwise the next working day.
| Standard shipping | 3-4 Business Days |
|---|---|
| Premium Shipping | 2-3 Business Days |
| DHL Express | 1-2 Business Days |
| Order Value | up to 199 € | above 199 € |
|---|---|---|
| Standard shipping | 15,99 € | 0 € |
The orders are processed by the warehouse Monday to Friday (excluding German national holidays). With Standard Shipping the orders should arrive within 4-6 Business Days
| Order Value | up to 199 € | above 199 € |
|---|---|---|
| Standard shipping | 14,99 € | 0 € |
The orders are processed by the warehouse Monday to Friday (excluding German national holidays). With Standard Shipping the orders should arrive within 4-6 Business Days
| Order Value | up to 199 € | above 199 € |
|---|---|---|
| Standard shipping | 17,99 € | 0 € |
The orders are processed by the warehouse Monday to Friday (excluding German national holidays). With Standard Shipping the orders should arrive within 4-6 Business Days
Your delivery options
You can choose to have your order delivered to1) Your billing address
2) To an alternative address of your choice
Can I change my delivery address?
Regrettably it is not possible to change the delivery address once the order is in the system. If a change is necceaary, please contact our customer service team to cancel the order. You can then place a new order with the correct adress. Please note that depending on the progress of the order processing a cancellation is not always possible.
Can I track the progress of my order?
Of course you'd like to know where your purchased fashion favourites are while they're en route to you. For this purpose, you will receive an email with your DHL tracking number once we have shipped your order. Just click on the link to see where your items are.